Privacy Policy
Last Updated: 2026-06-26
The Arrow Group (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, contact us, apply for employment, request transportation services, or communicate with us by phone, email, text message, or other methods.
This Privacy Policy applies to https://arrowsone.com/ and communications with The Arrow Group.
Company Contact Information
The Arrow Group
12400 Wilmot Rd
Kenosha, WI 53142, USA
Phone: 262-862-9966
Fax: 262-862-9968
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing address
- Company name
- Employment or driver application information
- Information submitted through website forms
- Messages, comments, or inquiries you send to us
- Communication preferences
- Any other information you choose to provide
We may also collect basic website usage information, such as browser type, device information, IP address, pages visited, referring website, and general analytics data.
How We Use Information
We may use the information we collect to:
- Respond to inquiries and requests
- Provide transportation, logistics, recruiting, employment, or customer support services
- Process driver, employment, or contractor applications
- Communicate with customers, applicants, vendors, and business contacts
- Send appointment reminders, updates, alerts, or service-related messages
- Improve our website, services, and communication processes
- Maintain records for business, legal, safety, compliance, and operational purposes
- Protect against fraud, unauthorized activity, or misuse of our services
SMS/Text Messaging and A2P Compliance
By providing your mobile phone number and opting in to receive text messages from The Arrow Group, you consent to receive SMS/MMS messages from us. These messages may include service updates, recruiting communications, application updates, appointment reminders, operational alerts, customer support messages, and other business-related communications.
Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us at 262-862-9966.
Consent to receive text messages is not a condition of purchasing goods or services or applying for employment with The Arrow Group.
Mobile Information Sharing Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
We may share information with service providers or subcontractors only as needed to support our business operations, such as customer service, communications delivery, website hosting, recruiting systems, application processing, compliance, or other operational support. These providers are not permitted to use mobile information or SMS consent data for their own marketing purposes.
How We Share Information
We may share personal information only as reasonably necessary for legitimate business purposes, including:
- With service providers that help us operate our website, communications, recruiting, logistics, or business systems
- With vendors, contractors, or partners involved in providing requested services
- As required by law, regulation, legal process, or government request
- To protect our rights, property, safety, customers, applicants, employees, or others
- In connection with a business transaction such as a merger, acquisition, or sale of assets
We do not sell personal information.
Cookies and Website Analytics
Our website may use cookies or similar technologies to improve functionality, analyze website traffic, and understand how visitors interact with our website. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly without cookies.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet, phone, SMS, or electronic storage is completely secure. We cannot guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, maintain business records, and enforce our agreements.
Your Choices
You may request to update, correct, or delete certain personal information by contacting us. We may need to retain some information for legal, compliance, safety, operational, or recordkeeping purposes.
To opt out of SMS messages, reply STOP to any text message from us.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our communication practices, please contact us:
The Arrow Group
12400 Wilmot Rd
Kenosha, WI 53142, USA
Phone: 262-862-9966
Fax: 262-862-9968